Assistant Property Manager/Front Desk - 10th & Mission

10th & Mission Family Housing is a 12-story apartment building located in the Mid-Market Neighborhood within the heart of San Francisco’s Civic Center. The property is close to services and employment centers, with easy accessibility to public transportation.10th & Mission Family Housing was named the 2010 Overall Winner of the Affordable Housing Finance Reader’s Choice Awards.

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of 10th & Mission, our . Strong understanding of HUD and Tax Credit experience is essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.  

We encourage candidates with lived experience to apply. This is an on-site position.

Pay: $23 - $23.50/hour

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision  
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. 
• 403b + match 
• Early close Fridays (3 paid hours each Friday)   
• Early close prior to a holiday (3 paid hours) 
• Paid Time off between Christmas and New Year's Holiday 
• Paid Volunteer Time  
• Paid Parental Leave and Care Giver Leave  
• Paid Life Insurance 
• Free Employee Assistance Plan  
• Free Basic Dental
• Pet Insurance options

Duties

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation. 
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests. 
• May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications

• High School Diploma or equivalent.

Preferred Qualifications

• One (1) year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.

Knowledge and Skills

• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.  

This is a brief description of the position.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.