Facilities Security Manager - Real Estate Division (0922)

Company Description

Appointment Type: Permanent Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer.

Applicants must complete this required Supplemental Questionnaire in addition to submitting an application. The questionnaire must be completed by no later than the application deadline: https://forms.office.com/g/ne0LxnQ08M

The Office of the City Administrator and its 25+ divisions and departments operate core internal and public-facing services in San Francisco.   

The Office of the City Administrator’s Mission and Vision 
Our vision is to lead the nation in public administration and to enable City departments to effectively deliver critical public services. We aim to help the city run better, to connect San Francisco residents and constituents to the vital public services they seek, and to create a meaningful and diverse work culture that is the place of choice for people who are invested in a career in public service 

We are committed to ensuring that the City's services are inclusive, efficient, equitable, and culturally competent for San Franciscans of all races, ethnic backgrounds, religions, and sexual orientations. This commitment requires comprehensive review and thorough analysis of existing practices and policies to remove barriers to real inclusion.   

We are also committed to ensuring that the Department is a safe, equitable, and inclusive workplace for individuals of all races. This includes creating opportunities for hiring, promotion, training, and development, for all employees, including but not limited to Black, Indigenous, and people of color (BIPOC). 

About Real Estate Division
The Real Estate Division (RED) is comprised of a team of over 220 full time staff delivering professional real estate services to a variety of clients. The Division completes appraisals and analysis of real property considered for City sale, lease, development or acquisition, and acts as a real estate consultant to Departments, the Mayor, and the Board of Supervisors. 

We have responsibility for: Acquisition of all real property required for City purposes; Sale of surplus real property owned by the City; Leasing of property required by various City departments; Operations at the Alemany Farmers' and Flea Markets (100 Alemany), and UN Gift Gallery (UN Plaza); Custodial and engineering services for various City departments at over 60 different locations; Full service property management services to over 4,000,000 square feet of city-owned offices, including City Hall, 1 South Van Ness Avenue, 49 South Van Ness, San Francisco Police Headquarters, and the Hall of Justice. 

Job Description

The Facilities Security Manager manages the Security and Access Systems Unit, overseeing, planning, implementing and maintaining building security, surveillance and access control systems, including ensuring compliance, consulting with managers and users, supervising staff, working with vendors, and supporting secure, safe and effective operations for all Real Estate Division (RED) facilities.  

Essential duties include:

• Manages and supervises the Security and Access Systems Unit, consults with users and managers on their building security and access control needs. 
• Manages installation and maintenance of building security systems by defining scopes of work, reviewing proposals, approving designs, facilitating communication and ensuring work is compliant, and works with vendors as needed.
• Oversees the design, review, and implementation of building security and access control systems during new construction, system upgrades or technology replacements.
• Plans and performs operational testing and troubleshooting of all building security and access equipment such as card readers, surveillance cameras, panic buttons and related systems, resolving malfunctions and maintaining ongoing functionality.
• Sets goals and defines access control support and services to secure movement of people, property and information across various facilities.
• Develops and prepares security system design specifications based on requirements.
• Conducts operational and technical feasibility studies to propose recommendations or improvements.
• Coordinates network upgrades for building security system functions and control systems by analyzing and documenting issues/solutions, and provide alternatives.
• Trains users on access control and surveillance systems features and maintenance.
• Updates the City's surveillance or other applicable policies and procedures in order to meet changes in regulations or standards
• Updates operating manuals and systems equipment blueprints, maintains log to document equipment usage, failure, and repairs.
• Coordinates budget for Security and Access Systems Unit, monitors expenditures, prepares financial reporting, and maintains related records.
• Oversees daily operations and maintenance of assigned Public Safety Campus buildings as needed, including managing tenant communications, facility requests, coordinating City's department moves, and updating and distributing tenant manuals or handbooks. 
• Identifies and makes recommendations for improvements and develops new procedures.
• Other essential duties as assigned.

We are looking for someone who:

• Has extensive experience in security surveillance equipment and access control systems management for commercial buildings
• Has experience in overseeing the design, review, and implementation of security and access control systems during new construction, system upgrades, or technology replacements.
• Is a leader with strong interpersonal skills who can support staff and provide excellent customer service.
• Has experience developing security-related programs, policies, and procedures.
• Has experience in troubleshooting and repairing building security and access control systems and training staff on related duties.
• Has experience in coordinating budget, monitoring expenditures, and preparing financial reports.

Qualifications

Minimum Qualifications

1.Possession of a baccalaureate degree from an accredited college or university; AND

2.Three (3) years of experience in security surveillance equipment and access control systems management for commercial buildings. 

Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one year.

.

Additional Information

Compensation: $134,576 to $171,834 annually

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

• Interested candidates are encouraged to apply as soon as possible, as this job announcement will close on Wednesday, September 17, 2025 at 11:59PM. 
• You MUST submit a supplemental questionnaire by the filing deadline in order to be considered: https://forms.office.com/g/ne0LxnQ08M
• Late or incomplete submissions will not be considered. Mailed, hand delivered or faxed documents/applications will not be accepted. 
• For questions or inquiries, please contact: Connie Poon, Senior Human Resources Analyst at [email protected]
• Your application MUST include a resume.  To upload these item, please attach using the "additional attachments" function.

Verification: Applicants may be required to submit verification of qualifying education and experience at any point in the application and/or departmental selection process. Written verification (proof) of qualifying experience must verify that the applicant meets the minimum qualifications stated on the announcement. Written verification must be submitted on employer’s official letterhead, specifying name of employee, dates of employment, types of employment (part-time/full-time), job title(s), description of duties performed, and the verification must be signed by the employer. City employees will receive credit for the duties of the class to which they are appointed. Credit for experience obtained outside of the employee’s class will be allowed only if recorded in accordance with the provisions of the Civil Service Commission Rules. Experience claimed in self-employment must be supported by documents verifying income, earnings, business license and experience comparable to the minimum qualifications of the position. Copies of income tax papers or other documents listing occupations and total earnings must be submitted. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 
Applications will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine candidates’ qualifications. Only those applicants who most closely meet the needs of the Agency will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview. Qualified applicants with disabilities requiring reasonable accommodation in the selection process must contact the Agency by phone at (415) 554-1700 or, if hearing impaired at (415) 554-1700 (TTY).

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.