Head of Marketing

About Pylon

Pylon is the AI-Native Support Platform for B2B companies. We consolidate ticketing, account management, knowledge base, AI agents, analytics, and chat into one product. Over 700 customers use Pylon to run their post-sales motion. We’re Series B, well-funded, and growing pipeline 15% MoM.

We’re looking for a Head of Marketing who can own our growth engine end-to-end — driving demand, shaping pipeline, and building a function that scales. This is a hands-on role: you’ll experiment, execute, and build the team around what works.

What You’ll Do

• Own pipeline generation as the #1 marketing KPI

• Design and run multi-channel demand programs (LinkedIn/Google ads, events, content, outbound, etc.)

• Build and scale campaigns that convert top-of-funnel awareness into opportunities

• Partner with Sales to set clear lead → pipeline → revenue targets and deliver against them

• Define and track marketing ROI across channels, doubling down on what works

• Oversee brand, launches, and messaging with a growth lens (every activity should tie back to pipeline)

• Hire, coach, and scale the marketing team (growth, product marketing, content, design)

What You’ve Done

• 6+ years in B2B SaaS marketing with direct ownership of pipeline goals

• Proven track record running multi-channel demand gen (paid, organic, events, partnerships)

• Built or scaled a marketing team at a fast-growing startup (Series A–C preferred)

• Strong analytical mindset — comfortable with Salesforce, attribution, funnel reporting

• Hands-on: able to execute campaigns directly, not just manage vendors

• Excellent storytelling and positioning skills; know how to craft simple, clear narratives that convert

Why Join Pylon

• Be the first marketing leader at a high-growth startup

• Work directly with founders on go-to-market strategy

• Join a strong in-person culture in San Francisco (we run like a sports team)

• Comp package includes competitive salary, equity, and benefits