Internal Sales Manager (SMB, SaaS)

MainStreet is on a mission to transform every small business owner into an expert backoffice champion. By integrating accounting, HR, and hiring, we give growing companies a single, streamlined solution to manage their people, finances, and operations. The result is more efficiency, better transparency, and less friction—so teams can focus on scaling their business, not managing complexity.

We’re looking for an Internal Sales Manager to lead and scale our SMB sales team. You’ll manage a team of 4–7 Account Executives, own team performance, and drive predictable revenue through strong coaching, KPI management, and process discipline.

This is a hands-on leadership role ideal for someone who has managed inside sales teams in a SaaS environment and knows how to balance people leadership with performance accountability.

What You’ll Do

• Lead, coach, and manage a team of 4–7 SMB Account Executives

• Own team-level performance across core KPIs (revenue, conversion rates, activity, pipeline)

• Drive consistent attainment of monthly and quarterly sales targets

• Run weekly 1:1s, pipeline reviews, forecast calls, and performance coaching sessions

• Identify performance gaps and implement targeted coaching and process improvements

• Partner closely with Marketing, RevOps, and Enablement to optimize lead flow and conversion

• Maintain accurate forecasting and reporting in CRM (Salesforce or equivalent)

• Support hiring, onboarding, and ramping of new sales reps as the team scales

• Foster a high-performance, accountability-driven, and collaborative sales culture
   

• 3–6+ years of SaaS sales experience, with 1–3+ years managing inside/SMB sales teams

• Proven track record of managing teams to quota in a high-volume, transactional or SMB SaaS environment

• Strong understanding of sales KPIs, funnel metrics, and performance management

• Experience coaching reps on discovery, objection handling, closing, and deal velocity

• Comfort operating in a fast-paced, high-growth environment with evolving processes

• Strong communication, organization, and leadership skills

• Experience with CRM tools (Salesforce strongly preferred)

Nice to Have

• Experience selling to SMBs or founders

• Experience scaling teams from early growth to more structured sales orgs

All your information will be kept confidential according to EEO guidelines.