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Marketing Operations Manager

Rhombus
Full-time
On-site
San Francisco, California, United States
$100,000 - $135,000 USD yearly
Sales & Marketing
Who We Are
Founded in 2016, Rhombus is on a mission to make the world a safer place with our centralized platform that combines intelligent cameras, sensors, and AI analytics to help organizations improve safety and operations at scale. We have a solid product-market fit, customers love us, and our solution makes a profound impact and difference in the world.

Rhombus was created by industry veterans and is also backed by incredible investors who believe in transforming the world of physical security with enterprise-grade technology that's accessible to any organization. Everyone at Rhombus plays a critical role in achieving our mission to make the world safer with simple, smart, and powerful physical security solutions. No matter what team you’re on, the work you do here makes a positive impact across the globe.

Who You Are
As a Marketing Operations Manager, you will design, build, and own the marketing tech stack to deliver more value to customers and improve internal efficiency. The ideal candidate is strategic, organized, and analytical in their problem-solving approach. You have a passion for analyzing inefficiencies, developing new processes, building reports that matter, and implementing solutions that improve the lives of your colleagues. This position will report directly to the Senior Director of Marketing. 

What You'll Do:

    • Manage Rhombus’ HubSpot account and marketing operation strategy with an emphasis on improving data cleanliness, segmentation, efficiency, and revenue.
    • Own and optimize lead ingestion, enrichment, routing, and lifecycle management-ensuring sales receives high-quality leads, quickly and efficiently.
    • Maintain and optimize existing integrations, as well as evaluate and manage future integrations and 3rd party tools.
    • Improve marketing reporting and attribution models that provide a clear understanding of marketing spend ROI from lead to revenue.
    • Align closely with Sales Ops to optimize lead ingestion and ensure continuity, consistency, and cleanliness across our go-to-marketing systems and troubleshoot as needed.
    • Own and scale campaign operations, execution, and reporting across different marketing tactics such as tradeshows, webinars, emails, and direct mail. 
    • Translate campaign requirements into scalable systems workflows, reducing manual steps and eliminating operational friction. 
    • Act as the go-to expert for tools like HubSpot and Salesforce—supporting program setup, lead flows, integrations, and field mappings. 
    • Partner with Growth Marketing to build scalable growth marketing campaigns.

What We're Looking For:

    • 2-5 years experience in a Marketing Operations role, ideally at a B2B/SaaS tech company.
    • 2+ years of experience with marketing automation and CRM platforms (e.g., HubSpot and Salesforce).
    • 1+ years of experience with lead routing tools and automations (e.g., LeanData).
    • Strong understanding of digital marketing fundamentals such as, lead funnels/routing, channel tracking, conversions, personalization, and email marketing, and paid advertising.
    • Proven track record of managing multiple complex marketing projects, including but not limited to identifying and implementing new technology, developing lead generation campaigns, launching ABM systems, optimizing attribution models.
    • Strategic thinker with the ability to prioritize multiple tasks, develop new processes, and using Excel (VLOOKUP, pivot tables, etc.) and other data analysis tools (Google Analytics, Tag Manager, Data Studio, etc.) to inform decisions and connect the dots between campaign execution and company goals.
Location
This is a hybrid position based in Sacramento, CA. Candidates must be able to commute to the office as required; Sacramento - 3 days/week (Tues-Thurs), SF/Bay Area - 1 day/week.

Work Authorization
Candidates must be authorized to work without requiring sponsorship now or in the future.

Compensation
$100,000 - $135,000 USD

At Rhombus, we’re committed to offering competitive and equitable compensation that reflects the value each employee brings to our team. When determining an individual’s starting pay, we consider a variety of factors such as geographic location, relevant experience, skillset, and the current market landscape. Rhombus employees may be eligible for additional forms of compensation, depending on the role, including commission, performance bonuses, and/or equity in the company.

What We Provide
Competitive Salary & Equity Options
Flexible Schedule & Paid-Time Off
Excellent Healthcare Coverage
Generous Family Leave Policy
WFH & Workspace Supplies
Career Growth & Professional Development
Dog-Friendly Office & Pet Insurance
 
What We Value
Customers Come First: We're obsessed with improving our users' lives and constantly question how we can improve upon what already exists.
One Team: Innovating in the physical security industry can't be accomplished by just a single person, which is why we collaborate with exceptional individuals who inspire us to be our best.
Think Greater: We believe the best ideas can come from anywhere. We strive to create an open environment where individuals can contribute and make an impact.
Act with Integrity: We believe honest communication is key to success. We conduct business the way it should be - with high ethical standards and to always do what's right.
 
Rhombus is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We encourage applicants from all backgrounds and experiences to apply. We actively promote diversity, equity, and inclusion in our hiring practices and throughout our organization.
 
Build a Safer Future with Us!
Apply now
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