Principal Product Designer - Trust

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.​

Join us to transform the way the world works.

Job Description

This role will be based in Sunnyvale, Mountain View, San Francisco, New York City or Bellevue.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

LinkedIn’s vision is to create economic opportunity for every member of the global workforce. Our global Product Design team advances this vision through quality, inclusive design. We're passionate about designing an equal, fair, and accessible platform that’s modern, engaging, and responsible.

Our products help professionals all over the world stay connected, informed, and productive. The LinkedIn ecosystem is about more than just job hunting. We create and support active communities and enterprise products around sales, marketing, learning, and recruiting.

Why join the Product Design team at LinkedIn?

• Designers are strategic partners, from product innovation and planning to launch
• Work and learn with passionate, talented, and supportive people
• We work on both consumer and enterprise products and encourage team rotation, so you can stay engaged and keep growing
• We’re equipped with the best design tools in the business, including Figma, Principle, and Miro 
• A trusting, open environment helps us do our best work…and we have fun together!

Product Design for Trust:
This Principal Product Designer role will focus specifically on Trust & Safety systems, primarily supporting our Anti-Abuse team. You'll be developing frameworks that protect authentic members from adversarial actors, such as signals that help members distinguish between authentic and malicious content and behavior. This role requires expertise in designing interventions and deterrence mechanisms for adversarial content and behaviors, while balancing complex technical and regulatory requirements with user-centered design principles.

We’re looking for designers who lead by connecting the dots between user insights, design patterns, and business goals. You will partner and collaborate closely with user research, UX writing, product management, engineering, marketing, and data science. Designing for the world's workforce takes a diverse, empowered team — come be a part of ours. 

Learn more about our design community at design.linkedin.com

#LinkedInDesign

Responsibilities:

• Define innovative approaches to handle adversarial behavior and content across the platform, focusing on changing bad behavior, preventing harmful content, and protecting members from malicious actors
• Establish frameworks for determining appropriate user interventions and education based on behavior patterns (nudges vs. restrictions) and extend these frameworks to support evolving use cases
• Develop and scale Trust-driven intervention and education systems across product surfaces through internal guidance and governance
• Help protect LinkedIn job seekers end-to-end, while improving agility to adapt to new attacks and harm trends
• Partner with other designers to define an updated visual language for Trust-driven interventions and education across all surfaces
• Establish clear design direction and gain executive buy-in for undefined problem areas
• Effectively communicate conceptual ideas, design rationale and the specifics of user-centered design process to executive leadership
• Create holistic design solutions that address business, brand, regulatory, legal, and user requirements
• Work with UXR, content design, product managers, operations, policy, legal, regulatory and compliance, and engineers to deliver final products
• Mentor mid-career designers to demonstrate craft excellence and cohesion across the Trust design team
• Partner closely with Trust Designers across reporting, verification, settings, moderation, account access, security, investigation tools, and content review systems

Qualifications

Basic Qualifications:

• BA/BS degree in graphic design, design communication, human-computer interaction, or related field or equivalent combination of education and experience
• Experience participating in the complete product development lifecycle of web and/or software applications
• 10+ years of experience in user experience design or industry experience (corporate, software, web or agency)
• Experience establishing design strategy for Trust and Safety systems, particularly with high-risk content and behaviors

Preferred Qualifications:

• Strong experience in providing vision and guidance that helps shape the future of Trust & Safety; Subject matter expert who leads design across Trust departments or multiple business areas
• Exceptional ability to influence other product areas across the organization and drive strategy and vision across Trust & Safety initiatives
• Exceptional ability to deliver design solutions that protect members while growing the business area and creating new value for members/customers
• Mastery in solving unstructured problems in Trust & Safety that have many dependencies, regulatory constraints, and lengthy timelines; Seeks out ambiguity and transforms it into effective, actionable plans
• Experience designing for social media products with expertise in social well-being, Trust & Safety best practices, and trauma-informed design
• Strong systems thinking capability to create cohesive frameworks that flex and scale across every product surface
• Expert understanding of potential abuse vectors and the climate that leads to malicious intent
• Ability to balance complex regulatory requirements, business and legal concerns with strong user-centered design principles
• Experience creating thoughtful interventions and deterrence mechanisms that distinguish between different types of negative behaviors, member context, and level of risk
• Exceptional ability in visual communication for sensitive and high-risk moments
• Strong experience in effectively communicating ideas to executive leadership and/or broader LinkedIn organization
• Track record of establishing new strategies, teams, and frameworks, then scaling and operationalizing them
• Have a website or other samples of work demonstrating experience with Trust & Safety design solutions

Suggested Skills:

• Regulatory Compliance Design
• Trauma-informed Design
• Mentoring

LinkedIn is committed to fair and equitable compensation practices.   

The pay range for this role is $180,000 to $290,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.   

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

Additional Information

Equal Opportunity Statement 

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.