Recruiter / Account Manager

About Clera

Clera is an AI talent agent that connects top tech talent with VC-backed startups like Mintlify, Luminai, and Windsurf. We take a talent-first approach: making it easy for candidates to discover roles, get coached through the process, and actually get hired. Thousands of talents engage with Clera every week, and we've already helped many land roles at companies they love.

The $600B recruiting industry is ripe for AI-driven disruption. We're early enough that you'll get meaningful ownership, far enough that we have a product, paying customers, and a team of A-players.

The Role

We're hiring a Founding Recruiting Account Manager to own employer relationships end-to-end and drive hiring outcomes. You'll be the day-to-day point person for clients, keeping searches moving, ensuring alignment, and delivering an experience that earns repeat business.

This is a high-ownership IC role with clear, measurable outcomes and direct impact on how we scale.

What You'll Do

• Own a portfolio of employer accounts: communication, expectations, timelines, delivery

• Run onboarding and kickoffs to ensure tight alignment from day one

• Partner with hiring managers to nail down role requirements, interview processes, and success criteria

• Maintain cadence: weekly updates, pipeline reviews, feedback loops, and decision-driving

• Spot and resolve risks early (stalled searches, misalignment, slow feedback)

• Coordinate with internal recruiters/sourcers to translate client needs into execution

• Track performance via simple dashboards and scorecards (pipeline health, speed, conversion)

• Drive renewals and expansion by delivering strong results and surfacing new hiring needs

• As a founding hire, shape the playbook for how Clera manages employer relationships at scale

What Success Looks Like

• Clients feel informed and supported with consistent progress and clear next steps

• Searches move fast with strong alignment and minimal churn

• High retention and repeat business driven by a standout employer experience

• Clean process internally and externally: tight handoffs, consistent reporting, nothing dropped

What We're Looking For

• 3-7 years in account management or client services at a recruiting agency or staffing firm

• Track record managing multiple concurrent employer relationships

• Strong consultative and operational skills: you can advise and you can execute

• Comfortable navigating stakeholders (hiring managers, recruiters, HR/finance) and driving decisions

• Detail-oriented with excellent written communication and follow-through

• Commercial mindset: you think about retention, expansion, and long-term account value

Nice to Have

• Client-side experience (in-house recruiting or HR partnership)

• Experience supporting high-growth or high-volume hiring teams

• Comfort with CRMs, ATS tools, and basic reporting