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Assistant General Manager

BxB Hospitality
11 hours ago
Full-time
On-site
San Francisco, CA

Kaiyo Rooftop in SOMA, is seeking a driven, hospitality-focused Assistant General Manager to help lead our front-of-house team.

Reporting to the General Manager, the Assistant General Manager serves as second-in-command, leads daily service, and oversees key areas including scheduling, hiring, training, inventory, ordering, and maintenance. This is a hands-on role for an organized leader who thrives in a fast-paced environment and is passionate about refined, approachable hospitality.

The ideal candidate has leadership experience in a high volume with attention to small details and familiar with casual fine dining hospitality requirement and also is interested in growing into a General Manager role.

Key Responsibilities
  • Lead daily front-of-house operations and manage the floor during service

  • Lead the restaurant in the General Manager’s absence

  • Create weekly schedules and manage labor and overtime targets

  • Review the tip pool and adjust staffing as needed

  • Manage front-of-house supplies, equipment orders, and vendor relationships

  • Oversee inventory with the General Manager

  • Coordinate repairs and maintenance

  • Support hiring, onboarding, training, development, and retention

  • Participate in performance reviews and disciplinary actions

  • Assist with cost controls and weekly sales and labor reporting

  • Monitor reservations and identify opportunities to increase revenue

  • Lead pre-service meetings and communicate food and beverage updates

  • Maintain and improve service standards

  • Collaborate with culinary and beverage teams to deliver a cohesive guest experience

  • Build relationships with regulars, VIPs, and industry guests

  • Resolve guest concerns with professionalism and care

  • Ensure compliance with health, safety, and DC Department of Health standards

  • Maintain a clean, organized, and beautifully presented restaurant

  • Foster a positive, accountable, and engaging workplace

Qualifications
  • At least three years of leadership experience in an upscale, fast-paced restaurant

  • Previous experience as an Assistant General Manager, Restaurant Manager, or Floor Manager

  • Strong leadership, communication, and organizational skills

  • A hands-on, service-focused management style

  • Excellent understanding of hospitality, guest engagement, and service standards

  • Experience managing schedules, labor, ordering, inventory, and employee relations

  • Working knowledge of Toast, OpenTable, or similar restaurant systems

  • Solid food, wine, spirits, and cocktail knowledge; French wine expertise is a plus

  • Understanding of general and local HR practices and procedures

  • Financial awareness, including labor management and cost control

  • Ability to train, mentor, and develop high-performing teams

  • Positive, solutions-oriented approach with a commitment to excellence and accountability

Schedule Days: Sunday, Monday, Thursday, Friday, Saturday Shifts: Day, Night More detail about BxB Hospitality part of Brick x Brick Hospitality Group, please visit https://culinaryagents.com/entities/580762-BxB-Hospitality