HDM Driver (Seasonal)

POSITION / TITLE:  HDM Driver

SCHEDULE:  Monday – Sunday available. Drivers work five 8 hour days.

ADDRESS:  2230 Jerrold Avenue, San Francisco CA 94124

MISSION:

Meals on Wheels provides a network of services that allow seniors to live in their homes with dignity and independence as long as possible.

ABOUT MOWSF:                        

MOWSF is committed to the belief that all seniors have the right to live independently with dignity and respect in their own homes for as long as safely possible.  It is our mission to provide isolated homebound seniors in San Francisco with nutritious meals, daily human contact, and supportive services to prevent their premature institutionalization.

POSITION SUMMARY:         

Delivery of meals, in accordance with a brief welfare check of our clients throughout downtown San Francisco.

DUTIES AND RESPONSIBILITIES:

Under the supervision of Home Delivered Meals Program Manager, and in accordance with the provisions of MOWSF’s Employee Handbook, the HDM Driver is responsible for:

• Delivering meals throughout San Francisco, to individual homes, apartments, subsidized housing, navigation sites, etc.
• Conduct the temperature test of the meals and make sure the total of the meals and beverages delivered is correct.
• If applicable, upon completion of deliveries, the HDM Driver returns the Navigation Folder with the signed order forms to the HDM Office in the HQ Building.

• Delivering meals throughout San Francisco, to homebound seniors on the Meals On Wheels program, and Young Adults with Disabilities.
• Develop relationships with the clients. The relationships and daily contact with the clients is key to providing a meaningful daily welfare check. Over time the Driver should be able to assess changes with client’s conditions and abilities to care for themselves and possess the ability to recognize loneness and isolation. 
• Observing and reporting client changes regarding well-being to the appropriate Social Worker assigned to client’s route.
• Making sure that the correct number of meals is picked up from the kitchen and that the correct type of meal and diet is delivered to each client.
• Loading racks and bags of meals into vehicles for delivery.
• Obeying all traffic laws and maintaining a good DMV record while driving for Meals On Wheels, SF.

• Representing the organization to clients or the community at large, in a courteous and respectful manner.
• Completing appropriate admin on delivery app during and after delivery of meals.
• Distributing MOWSF information to the clients.
• Maintaining the cleanliness of vehicles.  Inspects vehicles daily to ensure optimal operating standards.  Reports all vehicle performance or safety issues to the HDM Operations Manager and the HDM Program Manager.
• Performing other duties as assigned.

JOB REQUIREMENTS:                  

This is a physically demanding role. The HDM Driver is an integral role to executing MOWSF’s mission. Drivers must be able to work with a diverse client population including low income, disabled and mentally ill clients. Drivers must be willing to communicate with clients, check on their welfare and report all issues to the MOWSF internal Safety Board. 
 

Ability to drive a full-size van to deliver meals to home bound adults and seniors. Valid California Driver License and clean driving record will be maintained during the entire employment period.

Drivers will lift up to 40lbs and be able navigate as many as 40 flights of stairs. (Details physical demands are listed below.)

PHYSICAL DEMANDS:    

In addition to the items listed in the driver job description, candidates for the driver position must be capable of performing the following physical job requirements. Proof of ability will be shown by completing a documented physical checkup previous to hire.

DRIVING:            Up to 7 hours a day in city traffic.  The ability to tolerate the vibrations and bumping that are associated with driving a mid-size truck for several hours daily. The HDM Client Relationship Specialist must possess ability to handle the stresses of traffic, lack of parking and less then friendly drivers, and bicyclists. 

SITTING:              Up to 7 hours daily.  HDM Client Relationship Specialist will be frequently entering and exiting the vehicle however so the sitting will not be continuous.

LIFTING:              The ability to lift up to 40 lbs. 

LOADING:           Loading of the vehicles requires the ability to lift 40 lbs. up to 20 times during a 10 to 15 minute period as the meals are taken off of carts and racks and placed into the vehicles. 

For the frozen/chilled meal routes, the meal baskets must be placed into the back of the refrigerated vehicles into the racks designed for them. This requires the ability to lift the baskets off of the cart and into the vehicle. 

For hot meal routes, the insulated meal bags which weigh between 35 and 50 lbs. must be lifted off of the cart and placed into the back of the vehicle.

Candidates for the HDM Client Relationship Specialist position will be asked to complete a test showing that they are in fact able to perform the loading of meals into the appropriate vehicles. 

HDM Client Relationship Specialist staff will be given training on loading and lifting safely upon hire. Additional in-service trainings will be given on client welfare assessments, safety during the course of each year.

PUSHING:           Pushing the rolling racks, carts and the meal baskets through the loading area. Moving the rolling racks that contain the frozen meals will require pushing and pulling and can require a great deal of force and must be performed by two staff members. 40+lbs.

PULLING:            Occasional. 40+lbs.

REACHING:         Frequent. Reaching while lifting will also occur frequently. HDM Client Relationship Specialist will reach at full arm’s length with actual weight of 10-12 lbs.   

CLIMBING:          Deliveries will require climbing stairs to the front door or between floors.  As a single driver will deliver to numerous clients per day, this may involve climbing and descending upwards of 80 flights of stairs while carrying 20 lbs. with each arm. HDM Client Relationship Specialist may also occasionally have to walk up hill from a parking space to a client’s home while carrying meals up to 20 lbs. with each arm. 

WALKING:           HDM Client Relationship Specialist deliver to multiple clients daily. This means that drivers will need to be able to comfortably get out and in the vehicle for each client, carry the meals to the door of the client repeatedly throughout the day. It is sometimes necessary to park some distance away from the client’s home to make the delivery. Walking distance could exceed 2 miles per day.  

KNEELING:   Occasional.

SQUATTING: Occasional.

TWISTING:     Frequent.

ROUTE DEMANDS: Each HDM Client Relationship Specialist will be expected to meet route demands based on route size and scope. The descriptions below describe the different types of routes and the minimum number of clients a HDM Client Relationship Specialist should be expected to deliver within a standard 8 hour work day after the performing the route a few times to gain familiarity.

1. Route: Building to building with densely populated buildings (SROs) requires driving in city traffic, parking and transporting multiple meals to the same space, with or without working elevators. These routes are two persons.  Hot-Chill minimum 125, and frozen 90

Meals on Wheels is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation or national origin. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Required Education:
- High school diploma or equivalent.

Required Experience:
- Minimum of 2 years of professional driving experience, preferably in a delivery or transportation role.
- Experience working with non-profit organizations or community services is a plus.

Required Skills and Abilities:

- Strong interpersonal skills to interact with clients and represent the organization positively.
- Valid driver's license 
- Strong knowledge of local traffic laws and routes within the San Francisco area.
- Excellent time management skills to ensure timely delivery of meals.
- Ability to operate GPS and other navigation tools efficiently.
- Ability to lift and carry up to 40 pounds as needed for meal delivery.
- Demonstrated reliability and punctuality in previous roles.
- Ability to work independently and as part of a team.